Owners
Owning rental property is both a significant investment and a responsibility. Our services are designed to simplify your experience while maximizing the potential of your assets.
What you can expect from our owner services:
- Comprehensive Management: Ensures every aspect of your property is expertly handled, from tenant placement to ongoing oversight.
- Transparent Communication: Stay informed every step of the way, so you always know your property’s status.
- Legal Compliance: Safeguarding your investment against potential issues and ensuring adherence to local regulations.
- Timely Maintenance: Quick responses to repair needs, enhancing tenant satisfaction and preserving property value.
- Financial Reporting: Clear insights into your property’s performance, helping you make informed decisions.
- Tailored Services: Customized to fit your unique goals, providing a personalized management experience.



Owner’s FAQ
1. Can you help me find tenants for my house?
Yes! We can be as hands-on or as hands-off as you’d like. Contact us today to discuss further.
2. How do you handle rent collection?
Currently, we only accept e-transfers from tenants, but we are in the process of adding additional payment options for greater flexibility.
3. What happens if a tenant doesn’t pay rent?
It occasionally happens that tenants forget to pay their rent, especially if the 1st of the month falls on a Saturday. If rent is not paid on the 1st, we contact the tenant directly to follow up. If we do not hear from the tenant, we reach out to the entire house to find out when we can expect the outstanding rent. Legal action is sometimes necessary, but it is rare. If tenants need to be served with proper documentation, we have legal counsel to ensure everything is orderly and compliant with the law.
4. Do you offer full property management services? If so, what do these services include?
Yes! We are flexible in our offerings. We can fully manage the property so you can remain completely passive, or you can still be an active participant while we assist you as needed. Some services include finding tenants, getting lease documents signed, bookkeeping, collecting rent, dealing with tenants, and arranging repairs, among others.
5. How do you handle maintenance requests?
We handle maintenance requests via email, available 24/7. Tenants can submit issues, and our team quickly assigns a trusted contractor to resolve them. We prioritize urgent repairs and communicate regularly to ensure timely completion.
6. How do you ensure my property is maintained?
We partner with reliable, vetted contractors for repairs and maintenance, conduct regular property inspections, and respond promptly to tenant concerns. Our proactive approach ensures your property remains in top condition, safeguarding your investment and maintaining tenant satisfaction.
7. How do I get paid?
We collect rent payments on a monthly basis directly from the tenant. After deducting our property management fee, the remaining amount is sent and deposited into the owner’s account. We can work with owners to ensure that any funds needed for mortgage payments are sent promptly.
8. How often will I receive updates about my property?
You will receive regular updates based on your preferences—typically monthly or quarterly. We also provide immediate notifications for any urgent issues or important developments regarding your property. Communication frequency can be tailored to meet your specific needs.
9. Do I still have control over my property?
Yes absolutely, it is still your property. We manage the day-to-day operations, but you retain the final decision-making power.
10. What is the process for setting rental rates?
Our rental rates are based on a market analysis of similar properties, considering factors like location, features, and current demand. We also review property conditions and consult with owners to set competitive rates.
11. Can you help me with property renovations or improvements?
Yes, we can assist with property renovations and improvements. We work with trusted contractors to handle everything from minor repairs to major upgrades, ensuring your property is well-maintained and meets your expectations.
12. How do I get started with setting up property management for my property?
To set up property management for your property, contact us for a consultation. We’ll discuss your needs, create a customized management plan, and handle everything from tenant screening to maintenance, ensuring your property runs smoothly.
